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Thank you for considering our services at Ladder Global. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect personal information that we obtain from individuals who visit our website or use our services.

Information We Collect

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse our website, we collect information about the individual web pages or products that you view, what websites or search terms referred you to our website, and information about how you interact with our website.

We may also collect personal information from you directly when you provide it to us through our website, by email, phone, or in person. This information may include your name, email address, phone number, company name, job title, and other information relevant to our services.

How We Use Your Information

We use the information that we collect from you to provide our services and to improve our website. Specifically, we may use your personal information to:

  • Communicate with you about our services;
  • Provide you with information, products, or services that you request from us;
  • Respond to your inquiries or requests;
  • Process and manage payments;
  • Provide customer support;
  • Monitor and analyze trends, usage, and activities on our website;
  • Customize and improve our website and services;
  • Prevent, investigate, and respond to fraud or other illegal activities;
  • Comply with legal obligations.

Sharing Your Information

We may share your personal information with third-party service providers who perform services on our behalf, such as hosting our website, processing payments, or providing customer support. These service providers may have access to your personal information to the extent necessary to perform their functions, but they are not authorized to use or disclose your information for their own purposes.

We may also share your personal information if we believe that such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, or investigate fraud or other illegal activities.

Your Choices

You have the right to access and control your personal information that we collect and store. You may also have the right to request that we delete or restrict the processing of your personal information. To exercise these rights, please contact us using the contact information provided at the end of this policy.

Please note that we may need to retain certain information for legal or administrative purposes, such as recordkeeping or to detect fraudulent activities.

Security

We take reasonable measures to protect the security of your personal information, both during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on our website or by email.

Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Ladder Global
435, 15a Longden Hill, Colombo 00500
Ph: +94 77 285 9402
sales@ladderglobal.com

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